Terms of Service

1. Acceptance of These Terms

By accessing or using this website (the “Site”), contacting us through the Site, or booking lessons with MK Piano Studio, you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, you must not use the Site.

You must be at least 16 years old to submit forms or book lessons through the Site. If you are under 18, you confirm that a parent or legal guardian has reviewed these Terms with you and agrees to them on your behalf. Our Privacy Policy is incorporated by reference and forms part of these Terms.

“MK Piano Studio,” “we,” “us,” and “our” refer to MK SAS, located at 68 Passage Olivier de Serres, 75015 Paris, France. “You” refers to any visitor, prospective student, student, or other person who uses the Site or our services.

2. Educational Services Disclaimer

MK Piano Studio provides educational services in the form of piano lessons (in-studio in Paris and/or online). Lessons focus on technique, reading, rhythm, repertoire coaching, and musicianship skills. Your musical progress depends on practice time, prior experience, learning pace, and consistency. For that reason, we do not promise any specific outcome, performance level, audition result, exam score, or timeline.

The Site may include general information about practice methods, repertoire planning, and learning strategies. This information is provided for general educational purposes only and should not be treated as a guarantee of results. You remain responsible for how you apply advice, exercises, or routines discussed in lessons or shown on the Site.

3. Service Description and Availability

MK Piano Studio offers one-to-one piano lessons to students in Paris, France and to online students in France or internationally, subject to scheduling and operational constraints. Lesson formats may include trial lessons, recurring weekly lessons, or short structured cycles built around a defined goal.

We may modify lesson formats, lesson length options, available time slots, teaching materials, or the way lessons are delivered (including online platforms and recording workflows). We may also suspend or discontinue parts of the Site at any time. We do not guarantee that the Site will be available continuously or that any particular lesson slot will remain available.

Any description of a lesson process (for example, assessment steps, practice planning, or pacing) reflects a typical approach, not a rigid promise. Teaching choices are adapted to the student’s level, goals, instrument access, and schedule.

4. Booking Requests and Communications

The Site provides a contact form for lesson inquiries. Submitting the form is a request, not a confirmed booking. A booking is confirmed only when we explicitly confirm a time slot and any required arrangements.

You agree to provide accurate and complete information when you contact us, including a valid email address and (when requested) a phone number. If you provide incorrect information, we may not be able to respond or confirm a lesson.

We aim to respond to new inquiries within 1 business day during our opening hours (Monday–Friday 10:00–19:00; Saturday 10:00–14:00, Paris time), but response times can vary during peak periods, public holidays, or exceptional closures.

5. Pricing, Payments, and Cancellations

Pricing information may be provided on our Pricing page and/or confirmed directly by email when you request a slot. All prices are stated in euros (€) unless otherwise specified. If a price or policy conflicts between the Site and a direct written confirmation from us, the written confirmation will prevail for that booking.

Payment methods, invoicing, and any applicable taxes will be communicated at the time of booking. If a deposit or prepayment is required for a lesson slot, we may treat the slot as unconfirmed until payment is received.

Cancellation and rescheduling rules can vary depending on lesson type and scheduling constraints. When you book, we will confirm the applicable notice period and whether make-up lessons are possible. In general, late cancellations reduce the ability to reallocate the time slot, so fees may apply. We try to be reasonable where circumstances allow, but we do not guarantee that a cancelled slot can be replaced.

6. Acceptable Use of the Site

You agree to use the Site in a lawful and respectful way. You must not:

• Attempt to access, probe, or test the vulnerability of the Site, or bypass any security measures.
• Scrape, crawl, or harvest content or data from the Site by automated means without our prior written consent.
• Submit false or misleading information through any form.
• Upload or transmit malware, spyware, or any code designed to harm or interfere with the Site.
• Impersonate another person or misrepresent your affiliation with any individual or organization.
• Use the Site to send spam, phishing messages, or unsolicited marketing.
• Use the Site in a manner that violates applicable laws or regulations, including sanctions laws.

We may suspend or block access to the Site for any user who violates these rules or whose behavior creates risk for the Site, our business, or other users.

7. Intellectual Property

The Site and its content—including text, lesson descriptions, design elements, logos, and any instructional materials displayed on the Site—are owned by or licensed to MK SAS and are protected by intellectual property laws. Nothing in these Terms transfers ownership rights to you.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes, solely to learn about our services and to contact us. You must not reproduce, distribute, publicly display, or create derivative works from the Site content without our prior written permission.

8. Third-Party Services and Links

The Site may reference third-party services used for communications or technical delivery (for example, web hosting or embedded mapping on our Contact page). Any third-party service is provided “as is” by its operator. We do not control and are not responsible for third-party content, policies, or availability.

If the Site contains links to third-party websites, those links are provided for convenience. Visiting external sites is at your own risk, and you should review their terms and privacy policies.

9. Disclaimer of Warranties

The Site and our services are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, MK SAS disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free from harmful components, or that any information on the Site will be accurate, complete, or current at all times. While we take reasonable measures to maintain quality and security, no internet service can be guaranteed to be perfectly secure.

10. Limitation of Liability

To the maximum extent permitted by applicable law, MK SAS will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of the Site or lessons, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, MK SAS’s total liability for any claim arising out of or relating to the Site or our services will be limited to the greater of (a) the total amount you paid to MK SAS for lessons in the 12 months preceding the event giving rise to the claim, or (b) €100.

Nothing in these Terms limits liability that cannot be limited under French law, including liability for death or personal injury caused by negligence, fraud, or willful misconduct, or any other statutory rights that apply to consumers.

11. Indemnification

You agree to indemnify and hold harmless MK SAS, its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of the Site; (b) your violation of these Terms; or (c) your violation of any law or the rights of any third party.

12. Force Majeure

MK SAS will not be liable for any delay or failure to perform resulting from events beyond our reasonable control, including natural disasters, fire, flood, war, terrorism, civil disturbance, strikes, pandemics, governmental actions, power failures, internet or telecommunications outages, cyberattacks, or cloud provider failures.

13. International Use

The Site is operated from France. We make no representation that the Site or services are appropriate or available in every jurisdiction. If you access the Site from outside France, you are responsible for compliance with local laws that may apply to your use of the Site.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of France. Subject to mandatory consumer protection rules, any dispute arising out of or relating to these Terms, the Site, or our services will be submitted to the competent courts of Paris, France.

If you are a consumer resident in the European Union, you may also benefit from mandatory consumer protection provisions of the law of your country of residence, and you may be able to bring proceedings in the courts of your place of residence where permitted by applicable law.

15. Dispute Resolution and Informal Resolution Period

Before filing a formal claim, you agree to contact us and attempt to resolve the dispute informally. Please email [email protected] with a clear description of the issue. Unless urgent interim relief is required, both parties agree to attempt to resolve the dispute for at least 30 days before initiating court proceedings.

16. Termination

We may suspend or terminate your access to the Site at any time if we reasonably believe you have violated these Terms or created risk for the Site or our business. Termination does not limit any other rights or remedies we may have.

The following sections survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, and any other provisions that by their nature should survive.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect. Any invalid or unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the original intent as closely as possible.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and MK SAS regarding your use of the Site and replace any prior or contemporaneous understandings on that subject.

19. Assignment

MK SAS may assign or transfer these Terms, in whole or in part, to an affiliate or successor in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

20. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision. Any waiver must be in writing and signed by an authorized representative of MK SAS.

21. Modifications to These Terms

We may update these Terms from time to time. Changes become effective 14 days after they are posted on this page, unless the change is required by law or relates to urgent security or operational issues, in which case it may take effect immediately. The “Last Updated” date at the top will reflect the most recent revision.

Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Site.

22. Electronic Communications

By using the Site and contacting us electronically, you consent to receive communications from us in electronic form (for example, by email). You agree that electronic agreements, notices, disclosures, and other communications satisfy any legal requirement that such communications be in writing, to the extent permitted under applicable law (including EU eIDAS rules where relevant).

23. Contact

If you have questions about these Terms, contact:

• Legal entity: MK SAS
• Business name: MK Piano Studio
• Address: 68 Passage Olivier de Serres, 75015 Paris, France
• Email: [email protected]
• Phone: +33 1 45 57 61 40